Return Policy
What should I do if my product arrives damaged, or has another issue? If you receive a damaged or expired product, or experience any other issue, we’ll gladly issue a credit once the item(s) are returned to our facility for analysis. Please note that we don’t provide replacements, since our menu changes weekly and meals […]
Meal Plans
Where can I find the 7-Day meal Plan for Weight Loss? Our 7 day meal plan for weight loss is available on the category page. Just select the 7 day diet plan for weight loss, add it to your cart, and complete checkout—no subscription required. Are Meal Plans always available? Yes, we rotate weekly! Our 7-day weight loss […]
Subscriptions
How much do the meal plan subscriptions cost? Meal plans subscriptions are priced per week, and subscribers save 5% on every order:Weight Loss Meal Plans5-Day Weight Loss: from $255 to $242.257-Day Weight Loss: from $360 to $342.00High Protein Meal Plans5-Day High Protein: from $325 to $308.757-Day High Protein: from $455 to $432.25 Can I subscribe […]
Shelf Life
How long do the meals last? All meals have a 7 day shelf life in the fridge so you can confidently order for an entire week. Can I freeze the meals? Absolutely! The only items we don’t suggest freezing are dishes with raw veggie components (salads, zucchini noodles, etc).
Suppliers
Who are your suppliers? Our key suppliers for produce and proteins are Sysco, GFS, Centennial & Yen Brothers What grade of beef do you use? Our beef is AAA grade and hormone / antibiotic free Is your produce organic? We use organic wherever possible and consistently hover at 90% organic for all our produce, dependent […]
Reheating
How long should I reheat the food for? If using a microwave: Remove cardboard sleeve if present. Peel off plastic film seal covering the food container completely. If your meal contains a sauce container, remove it before heating. Set it aside to be added after heating. Place the uncovered dish in the microwave. Reheat meal […]
Payment Methods
What payment methods do you accept? We accept all major credit cards and visa debit.
Packaging and Recycling
Is your packaging good for the environment? We have always been passionate about protecting our environment and reducing our ecological footprint. We’ve incorporated MAP to do exactly that. It is a sustainable solution for product packaging which significantly reduces food waste. How long does food stay fresh after I receive it? We often test our […]
Ordering
Is there an order minimum for delivery? Yes. We have a minimum order of $30 for delivery. How do I order? Our menu works a la carte style so you are welcome to order the volume of meals suitable for you. Simply navigate to our menu page to select and customize the items of your […]
Nutrition and Diets
Where can I check a specific dish’s calorie and macronutrient count? When navigating on our online menu page you will see a nutrition tab above each dish image. Simply click this to view the info. Nutritional information and caloric breakdown is also printed directly on the packaging labels for easy reference after delivery. What is […]
